Services for Carers

Coronavirus (COVID-19): change to service

On advice from the government regarding the Coronavirus (COVID-19), some services have changed. Find the latest information and advice about our services for vulnerable adults in Bournemouth, Christchurch and Poole.

See further information about changes to services.

How we help carers.

Through CRISP (Carers Resource, Information and Support Programme), the Carers Support Service offers a range of support for carers:

  • Advice and information
  • Help to look after yourself
  • Social events
  • Help to take a break from caring
  • Courses to help you care
  • Emergency back-up scheme (Carers in Crisis)

We have worked with local carers across Bournemouth, Christchurch, Poole and Dorset, and with our other partner organisations to develop a strategic vision called Valuing Carers in Dorset. This sets out what carers think is important for us to focus on up to 2020.

Carers Centre

Visit our Carers Centre on

  • Tuesday, 2-4 pm
  • Friday, 10 am-12 pm

St Ambrose Cottage, Alumhurst Road, Westbourne, BH4 8ER

There's a warm welcome waiting if you need some support or just need some time out for a drink and a chat. No need to make an appointment, just come along. Refreshments are provided. 

You can also contact the Carers Support Service at the care centre on 01202 458204 during weekday office hours.

Assessing Your Needs

A Carer’s Assessment is when we meet you to find our what help you need.  We can do it whenever and wherever suits you.

You can have a Carer’s Assessment even if the person you care for doesn’t have services. It is not a judgement on how well you provide care, it’s just a chance to make sure you get all the help and information available

Support Services

Carers Information Service

A regular free newsletter with carers’ news and information, the Caring Matters magazine, an A-Z of carers services, and contacts for specialist support.
 Join the Information Service online or over the phone.

Carers In Crisis

There's an emergency back-up scheme for carers. It’s free to join.

Carers Assist

Technology to help out at home. For example, movement sensors which switch a light on if someone gets up in the night. This is free.

Carers Choir

This takes place on Mondays from 10:30 a.m. - 12 p.m. at: St Osmond's Church Hall, Bournemouth Road Parkstone, BH4 9JG


Befriending for carers. Call 01202 429037 for more information.

Other Help


An advocate helps you express your views and worries. Help and Care, 0300 111 3303

NHS Carers Direct

Confidential information and advice for carers. Call on 0300 123 1053

  • 8am - 9pm, Monday to Fridays
  • 11am - 4 pm, weekends and Bank Holidays

You can also book a call back at the best time for you or fill in an online enquiry form

My Life My Care

Information and advice directory for adults in Bournemouth, Christchurch and Poole.

Your GP

There is someone who can help carers in all Bournemouth GP surgeries and health centres. Ask to speak to the Carers’ Lead at your surgery.