Paying for Care

Coronavirus (COVID-19): change to service

On advice from the government regarding the Coronavirus (COVID-19), some services have changed. Find the latest information and advice about our services for vulnerable adults in Bournemouth, Christchurch and Poole.

See further information about changes to services.

There’s a charge for care.  This goes towards the cost of care and transport services which form part of your Personal Budget.

We assess your care needs separately from your finances. How much you pay depends on what you can afford.

We work out whether you have to pay for services and, if so, how much. We also make sure you are receiving the benefits you are entitled to.

We always charge for residential care, however there isn’t a charge for the Home from Hospital or enablement Services in the first six weeks.

Care at home

You can receive care at home.  The cost depends on the level of help you need.  The combined cost of the care you need is known as your Personal Budget.

You may receive a payment to arrange your own care. This is known as a Direct Payment Personal Budget.

We can also arrange the care on your behalf.  This is known as a Council Managed Personal Budget.

How much you have to contribute to the cost of your care will depend on your income and capital.

Paying for care in a care home

You can get help paying for your stay at a residential home if you have under £23,250 in savings and do not own property.

If you have more savings than £23,250 or you own property you’ll have to pay the full cost of your care but this may be under a Deferred Payment arrangement.

Day Opportunities

Whatever your age or disability, you’ll find a wide range of activities at a day opportunity centre. Some activities take place in the centres and some out and about. You’ll be able to make friends, have fun and be part of the local community. How much you pay depends on your finances.

Our charging policy

We make charges in line with the Department of Health’s Fairer Charging guidelines. We must make sure our charging policy:

  • Is fair to everyone.
  • Is easy to understand.
  • Gives good value for money.
  • Takes into account your ability to pay.

We provide information to help you make the most of your income and choose services that meet your needs.