Benefits and Support

Coronavirus (COVID-19): change to service


On advice from the government regarding the Coronavirus (COVID-19), some services have changed. Find our latest information and advice about benefits and support services in Bournemouth, Christchurch and Poole.

See further information about changes to services.

If you are unemployed or on a low income you may be able to claim benefits. Benefits can help pay rent, bills and buy food for the family. You can apply for benefits online

Money Management Advice

The Local Welfare Assistance fund is now closed, but you can get help and advice from other organisations. 

Council Tax Support

You can apply for Council Tax Support if you're on low income and liable to pay Council Tax

Appeal A Decision

You can appeal a decision made about your Council Tax Support or Housing Benefit

Housing Benefit

We pay benefits to people struggling financially because they have a low income, are unemployed, in care or unable to work.

Universal Credit

Universal Credit is part of the government's Welfare Reform. It is a new benefit that replaces the six existing benefits.

Reporting Fraud

We take all fraudulent benefit claims seriously. If you suspect anyone of claiming benefit illegally, let us know.

Changes to Your Circumstances

You must tell us if your circumstances change. Failure to do so could mean that you’re committing an offence