Has Your Bin Been Missed?
Waste collection teams empty bins from 5am until 9pm every weekday.
Please don't report a missed collection until the day after your scheduled collection day.
Your bins must be:
- out before 5am on your collection day or the night before. Please bring them in after they have been collected.
- clearly visible to our collection teams and not blocking the pavement.
- Check your bin collection day
Food waste bin
Make sure your food waste bin is clearly visible, next to, or on top of, your recycling or rubbish bin.
On your recycling week, your food waste bin is collected on a separate vehicle to your recycling bin.
As part of the collection service, we collect your Big Bin (recycling) and Little Bin (rubbish) on alternate weeks.
If your bin was out on time and hasn’t been emptied by the day after your normal collection, please check known issues before you report it was missed.
A yellow sticker on your bin
If your recycling bin has a yellow sticker, it has not been collected because it has things in it that can’t be recycled.
You must remove the contamination, so that your bin can be emptied on your next recycling day.
Please remove the yellow sticker when you remove the contamination.
If you can’t remove the contamination, then the whole bin will need to be collected as rubbish on your next refuse collection day. You need to contact us to arrange this.
Garden waste collections in Bournemouth are suspended from Monday 23 March until further notice. This is to allow us to prioritise rubbish, food waste and recycling collections. If you have subscribed to garden waste collections and live in Bournemouth, please do not report the bin as being missed, bring your uncollected bin in from the kerbside and do not put it out again until advised.
Latest information about the changes made to the BCP Council waste and recycling service due to the coronavirus outbreak.