Change your details
What to do about your green bin if you are moving house or changing your details
Coronavirus (COVID-19): change to service
On advice from the government regarding the coronavirus (COVID-19), we have suspended the garden waste service. This is to allow us to prioritise rubbish, food waste and recycling collections.
See further information about changes to services.
If you are moving within Bournemouth, please let us know 3 days before you move and take your bin with you to your new property. This way we can keep our records up to date and make sure you receive your info pack and any other information we need to send to you.
If you are moving to Christchurch or Poole, or out of the Bournemouth, Christchurch and Poole Council area, please contact us.
Tell us you have moved
Moving into a house which already has a garden waste bin
If the garden waste bin has a valid sticker on it, then this bin has been paid for by the previous owners and you can continue using the service for the rest of the year.
If the bin does not have a valid sticker on it, you will need to register for the service.
Upgrade your garden waste collection
You can request an extra bin or bins at any time of the year. You will only be charged the difference in cost between bins, not the cost for an extra single bin.
Change your personal details
If any of your personal details have changed, you can change your details when you are renewing your garden waste service subscription online. You need to update your details before you register for garden waste.