Your confidentiality

We will only share your conversation in special circumstances


The information given to us is often sensitive, which is not already lawfully in the public domain or which has been shared in a relationship where the person giving the information understood that it would not be shared with others.

Legally, where there is a confidential relationship, anyone receiving confidential information is under a duty not to pass it on.


We can however share information without breaching this duty if:

  • the information is not confidential in nature
  • the person to whom the duty is owed has given explicit consent
  • there is an overriding public interest in disclosure
  • sharing is required by a court order or other legal obligation

For more information about how we use information please see our privacy notice