Children's Information Service

We provide free, impartial information and advice on childcare, children’s centres, early education, funding and family support within Bournemouth

Our friendly team are here to help you make the right choices for your family. We provide support and information about:

  • Childcare in Bournemouth including childminders, day nurseries and pre-schools
  • Early Education Funding and how to access this for your two, three or four year old
  • Local children’s centres activities for parents and carers with under fives
  • Childcare for school aged children including breakfast, after school and holiday clubs
  • Tax credits and childcare vouchers to help with the cost of registered childcare
  • The average costs for each of the different types of childcare
  • Starting school and how and when to apply for a place
  • Services for children with special educational needs
  • Local parent and toddler groups
  • Family support services

For helpful advice you can phone or email us (unfortunately we are currently closed for the drop-in visits)   

Helpline

01202 123222.

Helpline opening hours:

Monday to Thursday – 8:30am to 5:15pm

Friday – 8:30am to 4:30pm

Drop-in centre 

Drop-in opening hours

Monday to Thursday – 9am to 4:30pm 

Friday – 9am to 4pm

Drop-in address

Customer Service Centre
Town Hall
St Stephen’s Road
Bournemouth BH2 6EB

Email

cis@bcpcouncil.gov.uk 

Find childcare

Search for childcare in your local and surrounding area.

Out of area support

Alternatively, for childcare and support outside of Bournemouth, please contact either:

Dorset Family Information Service
West Court
Colliton Park
Dorchester
DT1 1XJ

01305 221066

familyinfo@dorsetcc.gov.uk
www.dorsetforyou.com/fis

Or:

Poole Family Information Service
Dolphin Centre
Poole BH15 1SA

01202123222

familyinformation@poole.gov.uk
www.poolefamilyinformationdirectory.com