Accessing Treatment

If you would like some information or advice around yours, or somebody else's drink or drug use, The Trinity Project (delivered by Addaction) is open 6 days a week.

You can drop-in or telephone and speak to a member of staff in confidence.

The Trinity Project (drop-in service)

Addaction Bournemouth
6 Trinity House
161 Old Christchurch Road

Telephone: 01202 558855

Opening times: Monday, Wednesday and Friday 9am - 5pm, Tuesday and Thursday 10am - 8pm


The BAT is the gateway into clinical and non clinical structured treatment and long-term support. However, there are pre-treatment  options available to you. You may still access services such as the Needle Exchange, Open Access Drop-in, Support Groups, Progress to  Treatment and one-to-one support without having an assessment. For an informal conversation about this, please contact the drop-in service at The Trinity Project on 01202 558855.
After your assessment the assessor will put together a Recovery Plan for you that is appropriate for your treatment needs. They will then discuss with you the treatment agencies that meet your needs. The assessor will also be able to give you guidance about how quickly you are able to begin your package of support.
The Trinity Project is a confidential drop-in service in Bournemouth for the whole community. It is a place where they can get advice, information and support on anything related to drugs or alcohol. One to one support and structured group work will help those who feel they need a little bit extra help with their substance misuse issues. An onsite needle exchange provides support and education to injecting drug users and steroid users. The service is aimed at being open, approachable and professional and there is also support and information available for friends and carers of people requiring treatment.

The BAT will need to assess you to determine what your current needs are. They will complete a comprehensive assessment with you and will ask about your current substance misuse and any other issues, including:

  • Accommodation status
  • Parental status
  • Employment status
  • Health information
It should take no longer than one hour.
Yes, you will need to be assessed by the BAT whether this is your first attempt at treatment or if you have been engaged with treatment previously. This is to ensure that any decisions made relating to your support are based on your current needs.

Once you have been assessed you will be assigned to a care co-ordinator (BAT Worker) who will oversee your recovery journey. This may be the individual that assessed you or it could be another member of the team. If you are unhappy with the package of support, please speak to your care co-ordinator (at the BAT).

They will listen to why you are unhappy and will change your recovery plan accordingly or explain why this plan has been put together for you. As your recovery plan will depend on your support needs, you may feel it is different to what you feel you would like.

If you are still unhappy with the decisions made about your package, please speak to BADSUF (Bournemouth Alcohol and Drug Service User Forum). BADSUF can provide an advocacy worker that will meet with you and your assessor to discuss any problems / issues. They will offer help, advice and work with you to try and resolve any conflicts.


The BAT are a team of individuals who carry out comprehensive assessments on service users who would like support for their addictions. Service users require access to structured and or residential treatment.

The BAT offices are located at 10-12 Lansdowne Road, Bournemouth, BH1 1SD.

Contact BAT on 01202 209463 or 01202 294888.

The BAT will assess you for your treatment need. It is important that all this other information is collected to help put together the most appropriate package of care for you. It will be completed together with you and you will be able to ask any questions.

The BAT will ask you what treatment you feel would be of benefit to you and why you feel this way.

Your decision may be based on previous treatment attempts. You are welcome to share this information with the assessor. Whilst we will take this into account when putting a package of support together, please remember that any placement(s) will be made depending on your treatment need.

If your treatment needs have changed since you last accessed treatment, you may be given the choice of going to a different agency that you have not previously engaged with.