Customer services satisfaction surveys

Monday 5th (00:00) - Friday 16th February 2018 (00:00)
Every six months, customers calling or visiting the contact centre are invited to take part in our satisfaction survey.  The results help us to improve our service.

Face to Face overall results February 2018

Face to face equalities results 2017/18

Telephone overall results February 2018

Telephone equalities results 2017/18