Guide to Using Taxis and Private Hire Vehicles

We licence both hackney carriage taxis and private hire vehicles

You can flag down a hackney carriage taxi while out in Bournemouth, or find them at taxi ranks around popular areas. They are easily recognisable as they’re mostly a pale yellow.

A private hire vehicle must be booked ahead of travelling. They cannot pick up people along the side of the road and MUST be pre-booked through an operator.

Taxis

  • You can stop a taxi in the street by holding out your arm
  • You can also find taxis waiting at taxi ranks
  • In Bournemouth licensed hackney taxis are yellow, those which are wheelchair accessible are usually black
  • Taxis will have a TAXI roof sign on top of the vehicle

 

Private Hire Vehicles

  • You must phone or go to a private hire office to book  a private hire vehicle. You will need to give them the following information:
    • Your name
    • The time you want to make your journey
    • Where you are and your planned destination
    • Ask how much it will cost
    • Always check that the vehicle is booked for you before getting in
    • DO NOT get into the vehicle if it is booked for someone else
    • All vehicles should display a yellow sign by the door handle which reads ‘No booking, no ride’

It is important that you:

  • Put your seatbelt on
  • Sit in the back of the vehicle
  • Do not discuss private information with the driver
  • Get your money ready to pay as your approach your destination
  • If someone you do not know stops to ask you directions or offers you a lift, do not get in the car with them or any stranger

Contact Us

Telephone

General Enquiries

01202 451451

Address

Customer Services Centre

St Stephens Road
Bournemouth
BH2 6EB

Online

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